Returns & Exchanges

What is your returns and exchange policy?

For online purchases, returns and exchanges are accepted within 14 days of receipt of the purchased goods only if items are defective or damaged from shipping or incorrect items.

  • The item(s) must be in its original, unused, unaltered and unwashed condition and accompanied by the original invoice.
  • The item(s) must be returned with the original tags and packaging.
  • Return and exchange shipments must be made using the same service as for the original delivery (FedEx).
  • Shipping fees shall not be refunded.
  • In the case of exchange, please note that customers will be responsible for return shipping cost, customs duties, and/or courier charges.

Sale and/or promotion items are not eligible for return, refund, nor exchange.

 

Colors: we always make our best effort to display the colors as accurately as possible, however, we cannot guarantee colors as computer monitors, tablets and mobile devices vary